Last Updated: January 15, 2025
Welcome to Druphelmzok Casino & Hotel. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and facilities. By accessing our website, making a reservation, or using our services, you agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree to all the terms and conditions, you may not access or use our services.
In these Terms:
All reservations are subject to availability and confirmation. We reserve the right to refuse any reservation request at our discretion.
A valid credit card is required to secure a reservation. For certain high-demand periods or premium accommodations, a non-refundable deposit may be required.
Rates are quoted per room per night and are subject to applicable taxes and fees. Additional charges may apply for extra guests, amenities, or services.
Full payment for accommodation is typically collected upon check-out, unless otherwise specified. For certain packages, events, or during peak seasons, pre-payment may be required.
Cancellation policies vary by property, room type, and rate plan. Specific cancellation terms will be provided at the time of booking.
Generally, cancellations made at least 48 hours before the scheduled arrival date will not incur a penalty. Cancellations made within 48 hours of arrival may result in a charge equivalent to one night's stay plus applicable taxes.
No-shows will be charged the full amount of the reservation.
Standard check-in time is 3:00 PM local time. Early check-in may be available based on room availability and may incur an additional fee.
Guests must present a valid government-issued photo ID and credit card at check-in. The credit card holder must be one of the guests checking in.
Standard check-out time is 11:00 AM local time. Late check-out may be arranged based on availability and may incur an additional fee.
Guests are responsible for settling all outstanding charges upon check-out.
All guests must be at least 21 years of age to enter the casino areas and participate in gaming activities. Valid photo identification may be required at any time.
We are committed to promoting responsible gaming. We reserve the right to refuse service to anyone who appears to be impaired or who may be engaging in problematic gaming behavior.
Self-exclusion programs are available upon request. Information about responsible gaming resources is available at all our properties.
All games are subject to their specific rules and regulations, which are available upon request. We reserve the right to modify game rules in accordance with local regulations.
Cheating, fraud, or any attempts to gain an unfair advantage are strictly prohibited and may result in immediate removal from the premises, forfeiture of winnings, and potential legal action.
All guests are expected to conduct themselves in a manner that does not disrupt the enjoyment of other guests. The following behaviors are not permitted:
We reserve the right to refuse service, remove guests from the premises, or deny future access to anyone who violates these rules of conduct.
We are not responsible for any loss, theft, or damage to guests' personal property. We recommend using in-room safes for valuable items.
Guests will be held responsible for any damage caused to the property, fixtures, furnishings, or equipment during their stay. Charges for damages will be applied to the guest's account.
To the maximum extent permitted by law, we disclaim all liability for any loss, damage, injury, or inconvenience suffered by any person as a result of using our facilities or services, except to the extent caused by our negligence.
All content on our website, including text, graphics, logos, images, and software, is the property of Druphelmzok Casino & Hotel or its content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, modify, display, perform, or otherwise use any content from our website without our prior written permission.
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the modified Terms.
These Terms shall be governed by and construed in accordance with the laws of Monaco, without regard to its conflict of law provisions.